Grievance Redressal

Register, track and close with a unique ticket number

Cleveratti Skills

Objective

A transparent, accessible and time-bound system for any assessor, trainer, employee, vendor, supplier or other stakeholder to register legitimate grievances related to Cleveratti Skills processes and operations. Every registered grievance gets an initial response within 72 hours. If it stays unresolved for 30 days, it is escalated to senior management.

How it works

1

Register

Submit the online form with supporting documents.

2

Ticket

You get a unique ticket by email / WhatsApp immediately.

3

Review

The Grievance Officer examines and responds within 72 hours.

4

Resolution

Action taken is recorded and shared with you.

5

Close / Escalate

Confirm closure with OTP, or it escalates after 30 days.

Step 1 — Register

All fields marked for submission are required except the document.

Optional. PDF, JPG, PNG, DOC up to 2 MB.

Track ticket

Use your ticket number and the same email used while registering.